Currently, we only ship within the USA.
Orders are generally shipped within 1-2 business days. (Monday – Friday) using USPS or UPS FedEx and DHL
the quality delivery days is 2-4 days.
Shipping rates are:
$4.50 for all For USA
Restocking fee
There are $20 restocking fees all over the USA
The highest rate is applied once to the whole order.
While we suits use reasonable efforts to satisfy the shipping and delivery dates provided above, we shall not be liable for any delays in shipments.
TRANSIT, HANDLING & ORDER
Transit Time is 3-4 Business Days (Mon-Fri)
Customer remorse fee
NO Customer remorse fee
Damage item fee
No Damage item fee
Your refund will be processed within 1-2 business days.
Order changes
Once your order has been confirmed, it can’t be modified or canceled. If you’d wish to return a product, you’ve to start out the returns procedure once you’ve received the item.
Item not received
If you’ve successfully placed an order and haven’t received it yet while the tracking status shows it’s delivered. You’d wish to contact the carrier to hunt out your as once the item is bagged we don’t have control over it (once it’s by the carrier ), but if the problems still persist kindly email us Mail: support@dualxy.us we’ll try our greatest to help you. Sometimes tracking information won’t be available. This could be due to technical issues because of which the tracking information isn’t updated on the app. In such cases, if you’re still unable to locate your item, contact us at Mail: support@dualxy.us we’ll assist you.
Customer Service
Once the item is bagged we don’t have control over it (once it’s by the carrier ) , but if the problems still persist kindly email us Mail: support@dualxy.us we’ll try our greatest to help you.
Sometimes tracking information won’t be available. This could be due to technical issues because of which the tracking information isn’t updated on the app. In such cases, if you’re still unable to locate your item, contact us Mail: support@dualxy.us we’ll assist you.
Email: support@dualxy.us
Phone: +1 (256) 392-6617
Address: 2220 US Hwy 70 SE, Hickory, NC 28602, United States